{"id":700,"date":"2025-10-20T17:29:26","date_gmt":"2025-10-20T17:29:26","guid":{"rendered":"https:\/\/chubbsegurodeauto.com.mx\/blog\/?p=700"},"modified":"2025-10-23T15:14:41","modified_gmt":"2025-10-23T15:14:41","slug":"chubb-atencion-al-cliente","status":"publish","type":"post","link":"https:\/\/chubbsegurodeauto.com.mx\/blog\/chubb-atencion-al-cliente\/","title":{"rendered":"Chubb seguros, atenci\u00f3n al cliente"},"content":{"rendered":"\n<p><strong>Chubb Seguros ofrece atenci\u00f3n al cliente en M\u00e9xico las 24 horas<\/strong>, con l\u00edneas telef\u00f3nicas, WhatsApp y asistencia en l\u00ednea para siniestros, p\u00f3lizas y reclamos. Conoce aqu\u00ed c\u00f3mo contactar con Chubb y todos los canales de atenci\u00f3n disponibles.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_75 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\r\n<div class=\"ez-toc-title-container\">\r\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">\u00cdndice<\/p>\r\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\r\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/chubbsegurodeauto.com.mx\/blog\/chubb-atencion-al-cliente\/#%C2%BFComo_contactar_a_atencion_al_cliente_de_Chubb_Seguros\" >\u00bfC\u00f3mo contactar a atenci\u00f3n al cliente de Chubb Seguros?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/chubbsegurodeauto.com.mx\/blog\/chubb-atencion-al-cliente\/#%C2%BFDonde_puedo_reportar_un_siniestro\" >\u00bfD\u00f3nde puedo reportar un siniestro?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/chubbsegurodeauto.com.mx\/blog\/chubb-atencion-al-cliente\/#%C2%BFOfrecen_atencion_al_cliente_24_horas\" >\u00bfOfrecen atenci\u00f3n al cliente 24 horas?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/chubbsegurodeauto.com.mx\/blog\/chubb-atencion-al-cliente\/#%C2%BFPuedo_gestionar_mi_poliza_en_linea\" >\u00bfPuedo gestionar mi p\u00f3liza en l\u00ednea?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/chubbsegurodeauto.com.mx\/blog\/chubb-atencion-al-cliente\/#%C2%BFQue_tan_rapido_responde_Chubb_Seguros_a_reclamos\" >\u00bfQu\u00e9 tan r\u00e1pido responde Chubb Seguros a reclamos?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/chubbsegurodeauto.com.mx\/blog\/chubb-atencion-al-cliente\/#Diferencias_con_otras_aseguradoras\" >Diferencias con otras aseguradoras<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/chubbsegurodeauto.com.mx\/blog\/chubb-atencion-al-cliente\/#%C2%BFQue_documentacion_necesito_para_contratar_una_poliza_Chubb\" >\u00bfQu\u00e9 documentaci\u00f3n necesito para contratar una p\u00f3liza Chubb?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/chubbsegurodeauto.com.mx\/blog\/chubb-atencion-al-cliente\/#%C2%BFComo_cotizar_una_poliza_Chubb\" >\u00bfC\u00f3mo cotizar una p\u00f3liza Chubb?<\/a><\/li><\/ul><\/nav><\/div>\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFComo_contactar_a_atencion_al_cliente_de_Chubb_Seguros\"><\/span>\u00bfC\u00f3mo contactar a atenci\u00f3n al cliente de Chubb Seguros?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A continuaci\u00f3n te brindamos el n\u00famero de tel\u00e9fono de Chubb Seguros y otros medios de contacto de servicio al cliente Chubb M\u00e9xico:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Dudas sobre auto, hogar, PYME, siniestro o robo de auto:<\/strong> 55 1253 3939.<\/li>\n\n\n\n<li><strong>Dudas de p\u00f3lizas de otros seguros:<\/strong> 800 223 2001.<\/li>\n\n\n\n<li><strong>WhatsApp:<\/strong> 55 1253 3939.<\/li>\n\n\n\n<li><strong>Asistencia para tu auto<\/strong>(Gr\u00faa, paso de corriente, cerrajero y env\u00edo de gasolina): 81 14 23 9100<\/li>\n\n\n\n<li><strong>E-mail: <\/strong><a href=\"mailto:servicio.clientesmexico@chubb.com\">servicio.clientesmexico@chubb.com<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFDonde_puedo_reportar_un_siniestro\"><\/span>\u00bfD\u00f3nde puedo reportar un siniestro?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Puedes reportar un siniestro con la aseguradora Chubb <strong>llamando<\/strong> al siguiente n\u00famero que funciona las <strong>24 horas<\/strong> para<strong> reporte de siniestro Chubb auto<\/strong>: 55 1253 3939<\/p>\n\n\n\n<p>Recuerda tener a la mano la siguiente informaci\u00f3n para que el tr\u00e1mite de Chubb atenci\u00f3n a siniestros sea r\u00e1pido:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00famero de p\u00f3liza.<\/li>\n\n\n\n<li>Lugar del siniestro.<\/li>\n\n\n\n<li>Marca y color del veh\u00edculo.<\/li>\n\n\n\n<li>Nombre del asegurado.&nbsp;<\/li>\n\n\n\n<li>Tel\u00e9fono de contacto.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFOfrecen_atencion_al_cliente_24_horas\"><\/span>\u00bfOfrecen atenci\u00f3n al cliente 24 horas?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Sabemos que los imprevistos pueden ocurrir en cualquier momento. Por eso, en Chubb te acompa\u00f1amos las 24 horas para resolver tu siniestro y brindarte la atenci\u00f3n que mereces.<\/p>\n\n\n\n<p>Comun\u00edcate a nuestros n\u00fameros de tel\u00e9fono o a trav\u00e9s de tu app Chubb disponible para Android y iOS. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFPuedo_gestionar_mi_poliza_en_linea\"><\/span>\u00bfPuedo gestionar mi p\u00f3liza en l\u00ednea?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>S\u00ed, desde nuestro portal de internet puedes gestionar tu p\u00f3liza, \u00fanicamente necesitar\u00e1s tener a la mano tu n\u00famero de p\u00f3liza, el inciso que aparece en la car\u00e1tula de la p\u00f3liza y el n\u00famero de asegurados. Con estos datos podr\u00e1s renovar, cancelar, pagar y gestionar todo lo relacionado con tu p\u00f3liza completamente en l\u00ednea.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFQue_tan_rapido_responde_Chubb_Seguros_a_reclamos\"><\/span>\u00bfQu\u00e9 tan r\u00e1pido responde Chubb Seguros a reclamos?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Uno de los beneficios que obtienes al contratar con Chubb seguros es la rapidez de respuesta ante reclamos:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>De acuerdo a nuestra estad\u00edstica de 2021, <strong>llegamos en menos de 60 minutos a tu lugar de siniestro en al menos un 99% de las veces.<\/strong>&nbsp;<\/li>\n\n\n\n<li><strong>En al menos 8 de cada 10 veces entregamos tu auto en el tiempo estimado que prometi\u00f3 el taller.&nbsp;<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Diferencias_con_otras_aseguradoras\"><\/span>Diferencias con otras aseguradoras<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Otras diferencias que hacen que Chubb sea tu mejor opci\u00f3n son:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Somos una aseguradora que cuenta con <strong>m\u00e1s de 400 ajustadores activos disponibles para ti en caso de siniestro.<\/strong><\/li>\n\n\n\n<li>De acuerdo con datos de la<strong> CONDUSEF, que evalu\u00f3 la transparencia financiera del seguro de auto residente, Chubb <\/strong>fue una de las aseguradoras que<strong> cumpli\u00f3 con todo lo requerido y aprob\u00f3 con una calificaci\u00f3n de 10 (la m\u00e1xima calificaci\u00f3n posible).&nbsp;<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFQue_documentacion_necesito_para_contratar_una_poliza_Chubb\"><\/span>\u00bfQu\u00e9 documentaci\u00f3n necesito para contratar una p\u00f3liza Chubb?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Los documentos e informaci\u00f3n que debes tener a la mano para contratar con Chubb son:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nombre completo.<\/li>\n\n\n\n<li>Identificaci\u00f3n oficial.<\/li>\n\n\n\n<li>Domicilio completo.<\/li>\n\n\n\n<li>Fecha de nacimiento.<\/li>\n\n\n\n<li>Edad.<\/li>\n\n\n\n<li>G\u00e9nero.<\/li>\n\n\n\n<li>Tel\u00e9fono.<\/li>\n\n\n\n<li>Correo electr\u00f3nico.<\/li>\n\n\n\n<li>A\u00f1o.<\/li>\n\n\n\n<li>Motor.<\/li>\n\n\n\n<li>Marca.<\/li>\n\n\n\n<li>Modelo.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFComo_cotizar_una_poliza_Chubb\"><\/span>\u00bfC\u00f3mo cotizar una p\u00f3liza Chubb?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Puedes realizar una cotizaci\u00f3n completamente en l\u00ednea desde la comodidad de tu hogar. <\/strong>Recuerda que al obtener una cotizaci\u00f3n, puedes comparar precios y coberturas para seleccionar la opci\u00f3n que mejor se ajuste a tus necesidades y presupuesto.<\/p>\n\n\n\n<p><strong>Introduce tus datos en nuestro formulario y te proporcionaremos tu cotizaci\u00f3n personalizada.<\/strong> Si tienes alguna duda, uno de nuestros colaboradores se comunicar\u00e1 contigo para resolverla y proceder con tu contrataci\u00f3n totalmente en l\u00ednea. Asegura tu veh\u00edculo y conduce tranquilo con Chubb.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-03627597 wp-block-buttons-is-layout-flex\">\n  \n  <div class=\"wp-block-button is-style-circular\">\n    <a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" \n       href=\"https:\/\/chubbsegurodeauto.com.mx\/\" \n       target=\"_blank\" \n\n       rel=\"noreferrer noopener\">\n       \u00a1<strong>Cotiza ahora<\/strong>!\n    <\/a>\n  <\/div>\n  \n<\/div>\n\n\n<style>\n   .wp-block-button__link {\n   background-color: #01C1D6 !important; \n   color: #ffffff !important;\n  }\n\n  .wp-block-button__link:hover {\n    background-color: #018f9e !important; \/* Nuevo color al pasar el mouse *\/\n    transform: scale(1.05); \/* Peque\u00f1o zoom *\/\n    transition: all 0.3s ease; \/* Animaci\u00f3n suave *\/\n  }\n<\/style>\n\n<script>\n  const tipoform = \"auto\";\n<\/script>","protected":false},"excerpt":{"rendered":"<p>Chubb Seguros ofrece atenci\u00f3n al cliente en M\u00e9xico las 24 horas, con l\u00edneas telef\u00f3nicas, WhatsApp y asistencia en l\u00ednea para [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":701,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[12],"tags":[],"class_list":["post-700","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chubb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Chubb Seguros Atenci\u00f3n al Cliente 24 Horas | Tel\u00e9fonos y Siniestro<\/title>\r\n<meta name=\"description\" content=\"Contacta a Chubb Seguros por tel\u00e9fono, WhatsApp o en l\u00ednea. 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